EB Games Midvalley

Reviews of EB Games Midvalley

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  Alexander Vincent Added November 11, 2023

  ★ ★ ★ ★ ★
  Went instore recently to purchase some products, staff were very friendly and accommodating. Especially that Eric Harrington fellow.
  
  Some dude named Mitchell Ipsen came in and was very rude to the staff about his PSVR or something. How unfortunate smh my head.
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  Mitchell Ipsen Added November 06, 2023

  ★ ☆ ☆ ☆ ☆
  not happy I was lied to about the PSVR being the most up to date. The unit was scratched badly in the lens, They don't want to return just cause. Not good enough for your policys. I'll be in tomorrow for a full refund. The staff judge you on face value, don't care for what you got to say for reasons. I don't need a reason under the 7 day period. This isn't a Karen review, it has to be bad for me to write a review. Being told to come back tomorrow my manager. So many issues, and all my reasons are completely valid for how I feel about this.
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  Bronwynn Watkins Added November 04, 2023

  ★ ★ ★ ★ ★
  Always have the best experience at this store! The staff are super friendly and welcoming and are full of knowledge. They know how to upsell and will go above and beyond to ensure your needs are met.
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  Monica Martines-Dasilva Added October 28, 2023

  ★ ☆ ☆ ☆ ☆
  The other day I had a truly unpleasant experience with Joel's customer service. His attitude was terrible, and he came across as extremely rude throughout our interaction. I found his lack of professionalism and courtesy deeply disappointing. I think at one point I saw him pick his nose and put it on a piece of clothing in the store. Very upset about this experience.
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  Alex Houston Added October 19, 2023

  ★ ★ ★ ★ ☆
  Hadn't shopped with these guys in a while but the new faces were just as friendly and helpful as always.
  Only thing I can find to complain about is the fact that the website doesn't seem to accurately represent what's available in store. I purchased a couple of peripherals online due to them being unavailable in store, then visited the store the next day only to find them on the shelf.
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  Nicholas Wareham Added February 11, 2018

  ★ ★ ★ ★ ★
  Like most EB Games Stores, friendly gamer staff. Seem to love their jobs and keen to help out. Recommended. This is the store in usually visit.

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