B.J. Bennett & Co. Real Estate

Reviews of B.J. Bennett & Co. Real Estate

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  Bianca watson Added November 30, 2022

  ★ ★ ★ ★ ★
  I have been a tenant with them for 7 years, I have never had a problem with them, the maintenance gets done when I put in a maintenance form, always pass inspections. This realestate agency has always been honest, kind and helpful towards me.
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  Leah Added November 30, 2022

  ★ ☆ ☆ ☆ ☆
  -10 is my rating.If you are a landlord, do not go through these agents. My partner and I have experienced terrible service and lack of respect from this company. They Sign up tenants without first running it by us. Verbal abuse over the phone when we Question why information is not being passed on to us about perpective tenants. Having the agent speak down to my partner even after we informed her that his father had just past the day before. Then having the owner send abrasive emails and Nasty phone conversations instead of rectifying issues. There is 0 customer service 0 effective marketing strategies an 0 manners. I have never experienced anything like it as a landlord and a professional. Then having an agent refer to me as a dog when we requested our keys back. Do not use these people if you want respect and service.
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  Amanda Rose Added November 28, 2022

  ★ ☆ ☆ ☆ ☆
  I had terrible service from this real-estate over the phone. Was treated and spoken to like a piece of trash, despite the fact I was only inquiring about purchasing a property. I ultimately decided to buy another house through a different agency purely based on customer service.
  
  I have noticed in the reviews others have had similar experiences. To tenants having trouble with getting their bond back, remember you can always dispute the case through VCAT. It seems this agency is so unorganised and arrogant that they most likely won't even bother after an official claim and will just return your bond.
  
  I do not reccomend this agency!
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  Yvette Dolan Added November 20, 2022

  ★ ☆ ☆ ☆ ☆
  Worst Real Estate for renters out there. They will NEVER side with you even if the Landlord is breaking the law!!! 9 years personal experience says stay away...try everywhere but here!
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  GVNSLINGER Added November 13, 2022

  ★ ☆ ☆ ☆ ☆
  Do you like having maintenance requests ignored, unanswered discrepancies in your rent owing, or having to chase up multiple times to have someone send a simple email? Then B.J. Bennett is the real estate for you.
  
  It's pretty telling that they need any help they can get as far as reviews go when they leave a 4 star review up that is for a restaurant and not the real estate.

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